Duration: 15:00 hours
While working in an increasingly complex environment, it remains critical that public service managers develop the competencies needed to effectively implement change within their departments. This course investigates the nature of complex work environments, why they change and the principles for managing transformation. Working individually and in groups, participants will gain insight into the complexities of change, the key psychological levers for managing change, and the responsibilities of managers to be active change advocates.
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This year, National Indigenous History Month is dedicated to the missing children, the families left behind and the survivors of residential schools.
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