Information Management: Supporting Programs and Services (I230)


Type: Online
Duration: 01:30 hours
Status: Active

Information management is critical to effectively sharing information across departments, with external stakeholders and with Canadian citizens. This course outlines stages of records and information life cycle management and Information management activities that support programs and services in Government of Canada departments. Participants will learn about classification systems, search and retrieval techniques, retention specifications and disposition methods.

Topics include:

  • information lifecycle management
  • metadata
  • information organization and classification
  • search and retrieval
  • retention and disposition


Course participants are expected to have an understanding of all the material covered in Fundamentals of Information management (I301). Participants who are new to the field of Information management are also strongly advised to take Fundamentals of Information management (I301) before attempting this course.

More about this course
  • Topics: Information management
  • Community: Functional specialists
  • Audience: Information management specialists
  • Business line: GC and Public Sector Skills
  • Provider: Canada School of Public Service

Upcoming offerings

To register, you will be prompted to log in to your GCcampus account.

Self-pacedInformation Management: Supporting Programs and Services (I230)OnlineOnlineEnglish



Information for Government of Canada employees: Coronavirus disease (COVID-19)

Updates for employees on COVID-19, telework, advisories, messages and resources to share.
COVID-19: Learning resources

COVID-19: Learning resourcesNew

Learning resources for public servants during the COVID-19 pandemic.

This website is continually being updated in response to your feedback.

Let us know what you think of it.
Which platform is your comment about:
Enter your email if you would like a reply:
Date modified: