Handling Team Conflict (W008)

Description

Type: Online
Duration: 00:30 hours
Status: Archived

Successful teams are characterized by clear direction, trust among team members, effective communication, and the ability to resolve conflict quickly. The survival of a team depends on its leader being able to recognize conflict, diagnose its cause, and use efficient strategies for resolving the issue. In this course, you'll learn about what causes conflict within a team and the important role of healthy communication in handling conflict. You'll also learn about best practices to resolving conflict and the tenets of principled negotiation. Finally, you'll learn guidelines for addressing one type of team conflict—lack of trust.

More about this course
  • Topics: Government priorities; Respectful and inclusive workplace; Personal development; Personal and team development
  • Community: Employees; Supervisors; Managers; Executives; Directors; Directors General; Assistant Deputy Ministers
  • Business line: Respectful and Inclusive Workplace
  • Provider: Skillsoft

Upcoming offerings

There are no available offerings for this course at the moment.

All on-site classroom courses have been suspended until further notice. However, virtual classroom and online self-paced courses, including required training and language maintenance tools, remain available for registration through your GCcampus account.

Note: GCcampus is accessible through public networks. You do not need to connect to the GC network to log in.


Features

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