Management Essentials: Directing Others (X030)


Type: Online
Duration: 01:00 hours
Status: Archived

As a manager, your role is not only to supervise, but also to lead, develop and direct your employees, both individually and collectively, to accomplish organizational goals. Understanding the essential responsibilities you have when directing others, and the practices you should employ in order to meet those responsibilities, will lead to your fulfilling your duties and realizing the potential of your entire team. This course provides information on the key proficiencies you require to effectively direct others. Specifically, it explores the steps for setting direction and establishing clear objectives and goals with your direct reports. The importance of organizing, including organizing resources, is discussed. Finally, communicating for clarity and direction, including listening skills, barriers to effective communication, and tips for overcoming communication barriers are covered.

Topics include:

  • recognizing the process of setting direction and pace as a manager
  • recognizing examples of actions that are typical of the organizing function of management
  • recognizing examples of using strategies to communicate for clarity and direction
  • communicating for clarity and direction as a manager in a given situation


Please note that this online course will be removed from our catalogue April 30, 2020.

More about this course
  • Topics: Communications; Service excellence; Human resources; Leadership
  • Community: Supervisors; Managers
  • Business line: GC and Public Sector Skills
  • Provider: Skillsoft

Upcoming offerings

There are no available offerings for this course at the moment.

All on-site classroom courses have been suspended until further notice. However, virtual classroom and online self-paced courses, including required training and language maintenance tools, remain available for registration through your GCcampus account.

Note: GCcampus is accessible through public networks. You do not need to connect to the GC network to log in.



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