Effective team communication requires all team members to maintain open, two-way dialogue with each other. This online self-paced course describes the different verbal barriers that can affect team communication and recommends strategies for overcoming them. Participants will learn how specific speaking practices and active-listening techniques can help avoid misunderstandings and conflict.
- becoming a better listener
- enabling others to have their say
- avoiding misunderstandings and conflict
This course replaces Effective Team Communication (C051).