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Info Source 2016: Sources of Federal Government and Employee Information

An updated version of Info Source is available: Information about Programs and Information Holdings.

Table of contents


General Information

Introduction to Info Source

Info Source: Sources of Federal Government and Employee Information provides information about the functions, programs, activities and related information holdings of government institutions subject to the Loi Access to Information Act and the Loi Privacy Act. It provides individuals and employees of the government (current and former) with relevant information to access personal information about themselves held by government institutions subject to the Privacy Act and to exercise their rights under the Privacy Act.

The Introduction and an index of institutions subject to the Access to Information Act and the Privacy Act are available centrally.

The Access to Information Act and the Privacy Act assign overall responsibility to the President of Treasury Board (as the designated Minister) for the government-wide administration of the legislation.

Background

As indicated on its website and in its most recent Report on Plans and Priorities, the Canada School of Public Service (the School) was created on April 1, 2004, when the legislative provisions of Part IV of the Loi Public Service Modernization Act came into force and has been part of the Treasury Board portfolio since July 2004. Operating under the authority of the Loi Canada School of Public Service Act, the School was created from an amalgamation of the following three organizations: the Canadian Centre for Management Development, Training and Development Canada and Language Training Canada.

The Canada School of Public Service reports to Parliament through the Minister of the Treasury Board, who is the Minister responsible for the School.

Responsibilities

As indicated in the Report on Plans and Priorities cited above, the Canada School of Public Service is the common learning service provider for the Public Service of Canada. The School has a legislative mandate to provide a range of learning activities to build individual and organizational capacity and management excellence within the public service. Its primary responsibility is to provide a range of learning opportunities and develop a learning culture within the public service.

The School, a departmental corporation, is mandated under the Loi Canada School of Public Service Act to:

  • encourage pride and excellence in the public service;
  • foster a common sense of purpose, values and traditions in the public service;
  • support deputy heads in meeting the learning needs of their organizations; and
  • pursue excellence in public management and administration.

The School supports deputy head accountabilities with respect to leadership and professional development across the public service by identifying organizational needs and designing and delivering high-quality, practical programs that address the key development requirements of public service employees.

In support of Blueprint 2020—a vision for the future of the federal public service presented by the Clerk of the Privy Council—the Government of Canada announced an enterprise-wide commitment to learning with the School playing a central role in the design and delivery of a common curriculum to support the operation of all federal institutions, regardless of mandate or location. Learning will focus on skills and knowledge unique to the public service and support public service employees at key stages of their careers. In support of this renewed mandate, the School will operate with a new Program Alignment Architecture aligned with its new strategic directions to deliver enterprise-wide learning within the federal public service.

2016–2017 marks the third year of the School's transition to its new business model to support relevant, responsive and accessible government-wide learning. This includes core funding provided by departments and federal organizations for the delivery of common learning to support Canadian public service employees in better serving Canadians.

The School's direction and planning is informed by a committee of deputy ministers appointed by the Clerk of the Privy Council and representing a broad cross-section of departments. Members provide advice to the School on the emerging needs and priorities for learning and training in the public service and also help to monitor the School's performance. The School has also established a Canada School of Public Service Advisory Sub-Committee to strengthen governance and an Enterprise Editorial Board to inform the curriculum and support the School's departmental and stakeholder engagement activities.

Institutional Functions, Programs and Activities

The Canada School of Public Service has a single strategic outcome: Federal public service employees have the common knowledge, skills and competencies to fulfil their responsibilities in serving Canadians. It achieves this outcome through its Learning Services Program with the support of internal services.

Learning Services Program

This program delivers learning services to the federal public service, providing standardized training to build common knowledge, skills and competencies that support public service employees in fulfilling their responsibilities in delivering programs and services to Canadians.

This program is responsible for enterprise-wide training and development in support of government priorities. It leads to a centralized, common approach to managing and delivering learning services that are open to all federal public service employees throughout their careers and are common to the operation of all federal institutions, regardless of mandate or location.

The Learning Services Program offers a curriculum consisting of foundational development training, which is designed to build a common culture across the federal public service, and specialized development training, which is open to all employees working in information technology, human resources or finance, as well as to those wishing to develop their knowledge in other areas of specialization, including management and leadership.

This program achieves its results through a common curriculum designed to be delivered both in person and online and supported by technology infrastructure so as to enable the delivery of training across the federal public service.

The following is a directory of the School's classes of records, including the personal information banks associated with each one.

Public Service Orientation

Description: Information related to the Public Service Orientation courses and resources, which are delivered to all federal employees who are new to the public service, including deputy ministers, assistant deputy ministers and heads of federal agencies. Records may include information relating to the administration and management of the program; creating, coordinating, managing, monitoring and developing the Orientation learning activities; curriculum design and development; course and learning activity delivery; procedures, policies, guidelines and standards; planning; instructor/learning specialist management; research and best practices; partnerships and liaisons; and blended learning strategies.

Document Types: Agreements, Application Forms, Best Practices, Contracts, Correspondence, Course Agenda, Curriculum Learning Components, Decision Records, Evaluations, Guidelines, Performance Monitoring, Plans, Policies, Procedures, Reports, Research, Standards, Statements of Work, Statistics, Strategies, and Training.

Record Number: CSPS 111

Authority Delegation Training

Description: Information related to the Authority Delegation Training courses and learning activities that are delivered to managers at all levels in the federal public service. Records may include information relating to the administration and management of the learning activities; creating, coordinating, managing, monitoring and developing the Authority Delegation Training learning activities; curriculum design and development; in-house and contracted course and learning activity delivery; procedures, policies, guidelines and standards; planning; instructor/learning specialist management; research and best practices; partnerships and liaisons; online assessment tools; learning roadmaps; and blended learning strategies.

Document Types: Agreements, Application Forms, Best Practices, Contracts, Correspondence, Course Agenda, Curriculum Learning Material, Decision Records, Evaluations, Guidelines, Memoranda of Understanding, Performance Monitoring, Plans, Policies, Procedures, Quality Assurance, Reports, Research, Standards, Statements of Work, Statistics, Strategies, and Summaries.

Related Record Number: CSPS 112

Functional Communities Programming

Description: Information related to the courses, learning activities, conferences and events that are delivered to federal public service employees in the functional communities of Communications; Finance; Human Resources; Information Management; Information Technology Management; Policy; Procurement, Materiel Management and Real Property; Federal Regulators; Security; and Service Delivery. Records may include information relating to the administration and management of the program; creating, coordinating, managing, monitoring and developing functional communities programming; curriculum design and development; in-house and contracted course and learning activity delivery; procedures, policies, guidelines and standards; planning; instructor/learning specialist management; internal service agreements; research and best practices; partnerships and liaisons; learning roadmaps; and blended learning strategies.

Document Types: Agreements, Application Forms, Best Practices, Contracts, Conferences, Correspondence, Course Delivery, Curriculum Design and Development, Decision Records, Evaluations, Events, Guidelines, Memoranda of Understanding, Performance Monitoring, Plans, Policies, Procedures, Quality Assurance, Reports, Research, Standards, Statements of Work, Statistics, Strategies, and Training.

Record Number: CSPS 121

Professional Development Programming

Description: Information related to the courses, learning activities, conferences and events that are delivered to federal public service employees in order to expand their skills and help them to acquire new knowledge in support of their professional development and in order to help managers to find approaches for supporting employee development and talent management. Records may include information relating to the administration and management of the program; creating, coordinating, managing, monitoring and developing professional development programming; curriculum design and development; in-house and contracted course and learning activity delivery; procedures, policies, guidelines and standards; planning; instructor/learning specialist management; internal service agreements; research and best practices; partnerships and liaisons; learning roadmaps; and blended learning strategies.

Document Types: Agreements, Application Forms, Best Practices, Contracts, Conferences, Correspondence, Course Delivery, Curriculum Design and Development, Decision Records, Evaluations, Events, Guidelines, Memoranda of Understanding, Performance Monitoring, Plans, Policies, Procedures, Quality Assurance, Reports, Research, Standards, Statements of Work, Statistics, Strategies, and Training.

Record Number: CSPS 122

Access to Language Training Services (Online learning only)

Please note that as of March 31, 2012, the School ceased direct delivery of language training services. To assist employees who are responsible for maintaining their linguistic competencies, the School has developed and provides access to self-directed language learning tools.)

Description: Information related to the Access to Language Training Services program (online learning only). Records may include information relating to the administration and management of the program; curriculum creation, design and development; procedures, policies, guidelines and standards; planning; research and best practices; blended learning strategies; language training orientation; and online assessment tools and products.

Document Types: Application Forms, Best Practices, Committees, Contracts, Correspondence, Course Delivery, Curriculum Design and Development, Decision Records, Evaluations, Events, Guidelines, Policies, Presentations, Reports, Requests, Research, Scheduling, Standards, Statements of Work, Statistics, Strategies, Surveys, Training and Treasury Board Submissions.

Record Number: CSPS 131

Language Retention Services

Please note that as of March 31, 2012, the School ceased direct delivery of language training services. To assist employees who are responsible for maintaining their linguistic competencies, the School has developed and provides access to self-directed language learning tools.)

Description: Information related to the Language Retention Services program, which assists and supports departments and agencies in carrying out their duties with respect to building and sustaining the official languages competencies of their employees by offering language retention through self-paced learning. Records may include information relating to the administration and management of the program; creating, coordinating, managing, monitoring and developing the Language Retention Services program; curriculum design and development; in-house and contracted English and French course and learning activity delivery; procedures, policies, guidelines and standards; planning; instructor/learning specialist management; research and best practices; partnerships and liaisons; blended learning strategies; language training orientation; and online assessment tools and products. Records may also include interactions between the School's Language Training Centre and various language training organizations and centres, provincial governments, schools, colleges and universities; the development and management of the Train the Trainer learning activity, which trains regional language instructors; and the development and management of the Teachers on Site learning activity.

Document Types: Agreements, Application Forms, Best Practices, Committees, Contracts, Correspondence, Course Delivery, Curriculum Design and Development, Decision Records, Evaluations, Events, Guidelines, Memoranda of Understanding, Performance Monitoring, Orientation, Plans, Policies, Presentations, Procedures, Quality Assurance, Reports, Requests, Research, Scheduling, Standards, Statements of Work, Statistics, Strategies, Surveys, Training, and Treasury Board Submissions.

Record Number: CSPS 132

Online Course Program

Description: Information related to the Online Course Program, which is carried out through I-LMS. Records may include information relating to the administration and management of the program; creating, coordinating, managing, monitoring and developing the Online Course Program; curriculum design and development; in-house and contracted course and learning activity delivery; procedures, policies, guidelines and standards; planning; internal service agreements; specifications and best practices; partnerships and liaisons; learning roadmaps; learning assessment tools; and blended learning strategies.

Document Types: Agreements, Application Forms, Best Practices, Contracts, Correspondence, Course Delivery, Curriculum Design and Development, Decision Records, Evaluations, Guidelines, Licenses, Memoranda of Understanding, Performance Monitoring, Plans, Policies, Procedures, Quality Assurance, Reports, Requests, Standards, Statements of Work, Statistics, Strategies, Surveys, and Training.

Record Number: CSPS 141

Online Collaborative Technology Program

Description: Information related to the Online Collaborative Technology Program, which is carried out through I-LMS. Records may include information relating to the administration and management of the program; creating, coordinating, managing, monitoring and developing the Online Collaborative Technology Program; design and development; procedures, policies, guidelines and standards; planning; specifications and best practices; partnerships and liaisons; learning assessment tools; blended learning strategies; catalogue, hardware, network and software management; portal and website design; and system-wide performance, quality assurance and monitoring.

Document Types: Agreements, Application Forms, Best Practices, Contracts, Correspondence, Design and Development, Decision Records, Evaluations, Guidelines, Licenses, Memoranda of Understanding, Performance Monitoring, Plans, Policies, Procedures, Quality Assurance, Reports, Standards, Statements of Work, Statistics, Strategies, Surveys, Treasury Board Submissions and Working Group Meetings.

Record Number: CSPS 142

Leadership Competencies

Description: Information related to courses and learning activities that are regularly offered through the School and customized agreements with the objective of strengthening leadership management competencies in the public sector at all levels, which will result in the development of qualified managers and executives within the federal public service. This includes leadership learning activities for managers, coaching activities and services and executive leadership learning activities and services. Records may include information relating to the administration and management of the program; creating, coordinating, managing, monitoring and developing the Leadership Competencies program; curriculum design and development; in-house and contracted course and learning activity delivery; contracted procedures for consultant selection, policies, guidelines and standards; calendar planning; instructor/learning specialist management; research and best practices; partnerships and liaisons; and blended learning strategies.

Document Types: Agreements, Application Forms, Best Practices, Contracts, Correspondence, Course Delivery, Curriculum Design and Development, Decision Records, Evaluations, Guidelines, Memoranda of Understanding, Performance Monitoring, Plans, Policies, Procedures, Reports, Research, Standards, Statements of Work, Statistics, Strategies, and Training.

Record Number: CSPS 211

Leadership Development Programs

Description: Information related to the design and development of leadership development programs that will result in the development of qualified individuals for management positions and first-level executive positions within the federal public service. Records may include information relating to the administration and management of the programs; creating, coordinating, managing, monitoring and developing the learning activities; curriculum design and development; in-house and contracted course and learning delivery; procedures, policies, guidelines and standards; planning; instructor/learning specialist management; research and best practices; partnerships and liaisons; learning activity evaluation; and blended learning strategies.

Document Types: Agreements, Application Forms, Best Practices, Contracts, Conferences, Correspondence, Course Delivery, Curriculum Design and Development, Decision Records, Evaluations, Events, Guidelines, Memoranda of Understanding, Performance Monitoring, Plans, Policies, Procedures, Reports, Research, Standards, Statements of Work, Statistics, Strategies, and Training.

Record Number: CSPS 221

Leadership Community Building

Description: Information related to the Leadership Community Building program, through which the School supports federal organizations in identifying strategic priorities and managing change by building comprehensive learning plans and by creating and supporting networks across government, the country and the world. Records may include information relating to the administration and management of the learning activities; creating, coordinating, managing, monitoring and developing the Leadership Community Building program; procedures, policies, guidelines and standards; planning; best practices; partnerships and liaisons; and communities of practice.

Document Types: Best Practices, Correspondence, Design and Development, Decision Records, Guidelines, Plans, Policies, Procedures, Reports, Standards, and Strategies.

Record Number: CSPS 231

Organizational Learning Services

Description: Information related to activities to enhance the performance and effectiveness of the public service by documenting and transferring innovations and best practices in public management; the provision of support and assistance to departments and agencies to help them to become learning organizations; collaboration with departments and agencies at the organizational level to support continuous improvement; the monitoring of international trends in public management; developments in public management in other countries; and liaison with institutions in other countries. Records may include information relating to the administration and management of the activities; creating, coordinating, managing, monitoring and developing the activities; curriculum design and development; activity delivery; procedures, policies, guidelines and standards; plans and strategies; best practices; international projects; learning needs analysis; outreach; and partnerships and liaisons.

Document Types: Agreements, Best Practices, Conferences, Correspondence, Decision Records, Delegations, Events, Guidelines, Memoranda of Understanding, Plans, Policies, Procedures, Projects, Reports, Standards, Strategies, and Training.

Record Number: CSPS 311

Innovative Management Practices

Description: Information related to the identification and promulgation of public management best practices in Canada and around the world through research, collaborative initiatives, studies, and projects with other institutions in Canada and abroad. Best practices are promoted through events, conferences, seminars, armchair discussions, workshops and the dissemination of research findings. Records may include information relating to the administration and management of the activities; production and delivery of conferences and events; procedures, policies, guidelines and standards; planning; strategies; partnerships; publications; conferences and events; and internal service agreements. Records also include documents relating to the Innovative Public Management Research Fund contribution activity (which concluded on March 31, 2012), as well as to university activities such as the Public Servant-in-Residence Program, and the Manion Lecture.

Document Types: Agreements, Best Practices, Conferences, Contributions, Correspondence, Decision Records, Events, Guidelines, Memoranda of Understanding, Plans, Policies, Procedures, Projects, Publications, Reports, Research, Standards, and Strategies.

Record Number: CSPS 321

Internal Services

Internal services constitute groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are management and oversight services, communications services, legal services, human resources management services, financial management services, information management services, information technology services, real property services, materiel services, acquisition services, and travel and other administrative services. Internal services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Acquisition Services

Acquisition services involve activities undertaken to acquire a good or service to fulfil a properly completed request (including a complete and accurate definition of requirements and certification that funds are available) until entering into or amending a contract.

Communications Services

Communications services involve activities undertaken to ensure that Government of Canada communications are effectively managed, well coordinated and responsive to the diverse information needs of the public. The communications management function ensures that the public—internal or external—receives government information, and that the views and concerns of the public are taken into account in the planning, management and evaluation of policies, programs, services and initiatives.

Financial Management Services

Financial management services involve activities undertaken to ensure the prudent use of public resources, including planning, budgeting, accounting, reporting, control and oversight, analysis, decision support and advice, and financial systems.

Human Resources Management Services

Human resources management services involve activities undertaken for determining strategic direction, allocating resources among services and processes, as well as activities relating to analyzing exposure to risk and determining appropriate countermeasures. They ensure that the service operations and programs of the federal government comply with applicable laws, regulations, policies and plans.

Information Management Services

Information management services involve activities undertaken to achieve efficient and effective information management to support program and service delivery; foster informed decision making; facilitate accountability, transparency and collaboration; and preserve and ensure access to information and records for the benefit of present and future generations.

Information Technology Services

Information technology services involve activities undertaken to achieve efficient and effective use of information technology to support government priorities and program delivery, to increase productivity, and to enhance services to the public.

Legal Services

Legal services involve activities undertaken to enable government departments and agencies to pursue policy, program and service delivery priorities and objectives within a legally sound framework.

Management and Oversight Services

Management and oversight services involve activities undertaken for determining strategic direction and allocating resources among services and processes, as well as those activities related to analyzing exposure to risk and determining appropriate countermeasures. They ensure that the service operations and programs of the federal government comply with applicable laws, regulations, policies or plans.

Materiel Services

Materiel services involve activities undertaken to ensure that materiel can be managed by departments in a sustainable and financially responsible manner that supports the cost-effective and efficient delivery of government programs.

Real Property Services

Real property services involve activities undertaken to ensure that real property is managed in a sustainable and financially responsible manner, throughout its life cycle, to support the cost-effective and efficient delivery of government programs.

Travel and Other Administrative Services

Travel and other administrative services include Government of Canada travel services, as well as those other internal services that do not smoothly fit with any of the internal services categories.

Classes of Personal Information

Classes of Personal Information describe personal information that is not used for administrative purposes or is not retrievable by personal identifiers; for example, unsolicited opinions, complaints, or correspondence.

This information is stored as part of the general subject files, the records of which are not normally retrievable by name of individual or other personal identifier. Specifics must be provided concerning the subject matter, related program activity, as well as the date on which the information was received by the School and to whom it was addressed.

The personal information contained in these subject files is retained for the same period of time as the related subject information and is disposed of according to the appropriate subject records schedules.

Manuals

  • Intellectual Asset Management and Copyright Management

Additional Information

The Government of Canada encourages the release of information through requests outside of the ATIP process. You may wish to consult the School's completed Access to Information summaries.

Questions can be submitted to the School's Client Contact Centre through the following channels:

E-mail: info@csps-efpc.gc.ca
Telephone (Toll-free):  1-866-703-9598
Teletype (TTY), using your relay service provider:  1-866-703-9598
Facsimile (Toll-free):  1-866-944-0454
By Mail: Canada School of Public Service, 373 Sussex Drive, Ottawa, Ontario,  K1N 6Z2

The Canada School of Public Service conducts Privacy Impact Assessments (PIAs) to ensure that privacy implications will be appropriately identified, assessed and resolved before a new or substantially modified program or activity involving personal information is implemented. Visit the School's website to review summaries of completed PIAs.

To make a formal request for access to information held by the School, mail your letter or Access to Information Request Form (Access to Information Act) or Personal Information Request Form (Privacy Act), along with any necessary enclosures (such as consent from other parties or the $5.00 application fee for a request under the Access to Information Act) to the following address:

Access to Information and Privacy (ATIP) Coordinator
Canada School of Public Service
373 Sussex Drive
Ottawa, Ontario  K1N 6Z2

Please note that each request made to the Canada School of Public Service under the Access to Information Act must be accompanied by an application fee of $5.00 in the form of a cheque or money order made payable to the Receiver General for Canada.

For more information on formal access procedures under the Access to Information Act and the Privacy Act, please see the Introduction to this publication.

Reading Room

In accordance with the Loi Access to Information Act and Loi Privacy Act, an area on the premises will be made available should the applicant wish to review materials on site. The address is:

Canada School of Public Service
Asticou Campus
241 de la Cité-des-Jeunes Boulevard, Room 1359
Gatineau, Quebec

Appendix – Institution-Specific Personal Information Banks

Personal Information Banks are descriptions of personal information that are maintained by government institutions about individuals, in support of specific programs and activities. The Privacy Act requires that Personal Information Banks include all personal information that is organized and retrievable by a person's name or by an identifying number, symbol or other particular assigned only to that person. Personal Information Banks must also include personal information that has been or is being used, or is available for use for an administrative purpose.

Below are the Canada School of Public Service's institution-specific Personal Information Banks.

Integrated Learning Management System (I-LMS)

Description: This database is used to support a centralized portal for online learning courses and to provide individuals with online assessment tools. The database captures individual profile information; course and learning activity participation and results; and some automatically generated course testing and self-assessment results. The personal information collected includes the individual's name, work address, work telephone and fax numbers, e-mail address, department, job title, classification category and level, and preferred language. While accounts may be deactivated after a period of prolonged inactivity, account holders can request the reactivation of their accounts at any time by calling the Client Contact Centre.

Class of Individuals: Employees of governments and public sector institutions (federal, provincial, municipal and international).

Purpose: This information is collected to provide an automated tool for course registration, payment and learning activity utilization data. This tool is provided to enable I-LMS account holders to establish training needs and partake of professional development activities.

Consistent Uses: The personal information is used for I-LMS statistical and evaluative purposes. All disclosures require the individual's prior consent.

Retention and Disposal Standards: The information is retained by I-LMS as long as the I-LMS platform exists. Should the platform be discontinued, the information will not be disposed of until five years have passed.

RDA Number: 99/020
Related Record Number: CSPS 111, CSPS 112, CSPS 121, CSPS 122, CSPS 131, CSPS 132, CSPS 141, CSPS 142, CSPS 211, CSPS 221
TBS Registration: 006094
Bank Number: CSPS PPU 015


Course Registration and Information

Description: This bank may contain basic personal data and related course administration information. Individuals seeking access to this information are required to specify the pertinent course number.

Classes of Individuals: Public servants who have taken or are enrolled in a course offered by the School. May also contain information on members of the private (business) sector or other levels of government who attend School-sponsored activities.

Purpose: This bank exists to establish and maintain records of all persons who have taken or are enrolled in a course offered by the School.

Consistent Uses: This bank is used to provide information required to administer training courses delivered by the School.

Retention and Disposal Standards: Records are retained for five years after completion of a training and development activity, then destroyed.

RDA Number: 99/020, 2001/025
Related Record Number: CSPS 111, CSPS 112, CSPS 121, CSPS 122, CSPS 211, CSPS 221, CSPS 321
TBS Registration: 001438
Bank Number: CSPS PPU 050


Individual Data Base

Description: This information bank contains basic information on courses and other School training activities, on actual and potential clients, on internal and external resources employed by the School and on all persons with whom the School has contact.

Classes of Individuals: Individuals, principally members of the management category of the Canadian federal public service, who have contact with the School. May also contain information on members of the private (business) sector or other levels of government who attend School-sponsored activities.

Purpose: The purpose of this information bank is to establish and maintain files on actual and potential clients in order to facilitate the registration of these individuals for School activities and to have information available to determine a client profile to help in the development and delivery of products offered by the School.

Consistent Uses: This information bank serves to identify potential clients and resources for activities offered by the School.

Retention and Disposal Standards: The files are retained as long as the information is valid.

RDA Number: 99/020, 2001/025
Related Record Number: CSPS 111, CSPS 112, CSPS 121, CSPS 122, CSPS 131, CSPS 132, CSPS 211, CSPS 221, CSPS 231, CSPS 311, CSPS 321
TBS Registration: 003329
Bank Number: CSPS PPU 010


Registration Information System

Description: This information bank may contain basic information on participants and administrative data on learning activities at the School.

Classes of Individuals: Individuals, including members of the management category of the federal public service, who have taken or are registered in a learning activity sponsored by the School. May also contain information on members of the private (business) sector or other levels of government who attend School-sponsored activities.

Purpose: This information bank exists to establish and maintain files on School learning and development activities and participants in these activities.

Consistent Uses: The information bank provides data necessary for the delivery of learning activities offered by the School.

Retention and Disposal Standards: The files are kept for a five-year period following the end of the learning activity and are then destroyed.

RDA Number: 99/020, 2001/025
Related Record Number: CSPS 111, CSPS 112, CSPS 121, CSPS 122, CSPS 211, CSPS 221, CSPS 321
TBS Registration: 003328
Bank Number: CSPS PPU 005


Language Review Committee

Description: This bank may contain requests for review, employee's written consent, Language Knowledge Exam (LKE) results prior to October 15, 1984, assessment officer's report, language training history, orientation process results, related letters or memos and the Review Committee decision.Class of Individuals: Public servants whose cases have been submitted to the Language Review Committee.

Purpose: This bank was created in accordance with section 20 of the former Public Service Employment Act to record information on employees whose cases have been submitted to the Language Review Committee.

Consistent Uses: The bank is used to examine complaints concerning results obtained in second language assessment and decisions of the Language Assessment Section prior to October 15, 1984; to review employee's withdrawal from language training and to reach a decision on each case.

Retention and Disposal Standards: Records relating to complaints concerning the withdrawal from language training or the orientation process results are retained for twenty five (25) years and then destroyed.

RDA Number: 2001/025
Related Record Number: CSPS 131
TBS Registration: 001459
Bank Number: CSPS PCE 758


Language Training Orientation

Description: This bank may contain basic personal data, aptitude and placement tests results, preliminary interview report, prognosis, recommended lessons and projected training duration.

Class of Individuals: Non-public servant and public servants who underwent the orientation process for non-imperative staffing purposes or for enrolment on basic language training.

Purpose: This bank exists to register test results and information collected during the orientation interview.

Consistent Uses: This information is used to evaluate the aptitude to succeed at language training, to make pedagogical recommendations to the teaching personnel and to supply Language Training Centre with administrative data.

Retention and Disposal Standards: Paper records are kept for twenty (20) years after completion of training and are then destroyed. Computerized records remain active during the training period, are then kept on tape for twenty (20) years and then deleted.

RDA Number: 2001/025
Related Record Number: CSPS 131, CSPS 132
TBS Registration: 002778
Bank Number: CSPS PPU 040


Language Training Services

Description: This bank may contain basic personal data, service and language training requests, aptitude and placement tests as well as language training results.

Class of Individuals: Persons who underwent language training.

Purpose: This bank to provide information for eligibility testing, orientation, enrolment and language training processes.

Consistent Uses: The bank is used for the eligibility, testing, orientation, enrolment and language training processes, and to ensure a progress follow-up on participants. The PSC Test Scoring and Reporting System provides a weekly update of Second Language Evaluation (SLE) results for the purposes of updating candidate information.

Retention and Disposal Standards: Paper records are kept for twenty (20) years after completion of training and are then destroyed. Computerized records remain active during the training period, are then kept on tape for twenty (20) years and then deleted.

RDA Number: 2001/025
Related Record Number: CSPS 131, CSPS 132
TBS Registration: 002779
Bank Number: CSPS PPU 045


Learner Registration and Management System

Description: This bank may contain basic personal data on course participants and related course administration information. Individuals seeking access to this information are required to specify the pertinent School course number.

Class of Individuals: Public servants and non-public servants who have registered in or are enrolled in a course offered by the School.

Purpose: This bank exists to establish and maintain records of all public servants and non-public servants who have taken or are enrolled in a course offered by the School.

Consistent Uses: This bank is used to provide information required to administer and deliver learning activities offered by the School. The information is also used for statistical, reporting and evaluative purposes.

Retention and Disposal Standards: Records are retained for five (5) years after completion of learning activity, and then deleted from this information bank.

RDA Number: 99/020, 2001/025
Related Record Number: CSPS 111, CSPS 112, CSPS 121, CSPS 122, CSPS 211, CSPS 221, CSPS 321
TBS Registration: 001478
Bank Number: CSPS PCE 732

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