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Keeping Business Calls Professional (C056)


Type: Online
Duration: 00:30 hours
Status: Active

In business, the telephone is one of the oldest and most important communication tools. This online self-paced course explains the rules of etiquette for professional business calls, and how to make and receive calls effectively. Participants will benefit from a refresher on best practices for creating a positive impression when making phone calls and when recording and leaving voice messages.

Topics include:

  • applying best practices when making and receiving telephone calls
  • recording voicemail greetings
  • leaving voicemail messages

More details

More about this course
  • Topics: Communication skills; Communications; Personal and team development; Personal development
  • Community: Employees; Managers; Supervisors
  • Business line: Transferable Skills
  • Provider: Skillsoft

Upcoming offerings

To register, you will be prompted to log in to your GCcampus account.

List of available offerings for course C056
Self-pacedKeeping Business Calls Professional (C056)OnlineOnlineEnglish


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