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Information Management: Supporting Programs and Services (I230)


Type: Online
Duration: 01:30 hours
Status: Active

The proper management of information and data in government organizations is critical to sharing information effectively across departments, with external stakeholders, and with Canadian citizens. This online self-paced course outlines the stages of records and information life-cycle management and reviews information management activities that support programs and services in federal departments. Participants will learn about the different classification systems, advanced search and retrieval techniques and accepted retention and disposition processes.

Topics include:

  • managing information resources
  • understanding metadata
  • developing classification systems
  • applying search and retrieval methods
  • setting retention specifications


It is recommended that learners who are new to the field of information management take Fundamentals of Information Management (I301) before registering for this course.

More details

More about this course
  • Topics: Information management
  • Community: Functional specialists
  • Audience: Information management specialists
  • Business line: GC and Public Sector Skills
  • Provider: Canada School of Public Service

Upcoming offerings

To register, you will be prompted to log in to your GCcampus account.

List of available offerings for course I230
Self-pacedInformation Management: Supporting Programs and Services (I230)OnlineOnlineEnglish


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