Duration: 07:30 hours
Governments around the world are embracing the need for transformational change to improve their ability to meet increasing citizen expectations for greater accessibility, wider choices and higher quality services. This one-day workshop provides executives with a forum to share best practices, challenges and tools in Service excellence. Participants will reflect on their role and discuss how to lead a culture of Service excellence within the public service.
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Download the "Reconciliation: A Starting Point" app to access a wealth of information on Indigenous Peoples in Canada, key historical events, and reconciliation.
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