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Speaker: Ruth Stephen

Director, Behavioural Finance Lab, Research, Policy and Education Branch, Financial Consumer Agency of Canada

Ruth is the Director of the Behavioural Finance Lab at the Financial Consumer Agency of Canada (FCAC). The FCAC's mandate is to supervise financial institutions' compliance with consumer protection legislation and to strengthen the financial literacy of Canadians.

Ruth leads an interdisciplinary division of researchers and designers in analyzing emerging issues in the consumer protection field, and designing digital tools and behavioural interventions to strengthen the financial resilience and wellbeing of Canadians. Some of her team's current experiments are focused on building emergency savings, budgeting, financial confidence, and debt management, and their most recent publications include: Counting Change: A Measurement Plan for the National Financial Literacy Strategy 2021-2026 - Canada.ca and Consumer Vulnerability: Evidence from the Monthly COVID-19 Financial Well-being Survey - Canada.ca.

Ruth has over 18 years of experience leading teams and providing strategic advice on economic, taxation, finance, and intergovernmental issues with the Canadian and Ontario governments, and is passionate about having a positive impact on the lives of individuals through public service.

Participating in: Leveraging data to increase accessibility and advancement in services


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