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Ombuds Day 2021: Exploring Options to Resolve Conflict Together


Public servants perform at their best for Canadians when they work in a healthy, inclusive and respectful environment. When harassment, discrimination, violence or conflict occurs in the workplace, it can be difficult to know who to turn to or how to ask for help. Some may also fear reprisals, be unsure about how to support an employee or worry about the burden of the complaints management process. Ombuds can offer support and help navigate the system to find the right options to reach resolution.

In recognition of International Ombuds Day (October 14), join us on October 15 to learn more about the role of the ombuds within Government of Canada organizations. The panel of ombuds from across the public service will talk about their role in promoting respectful and healthy workplaces and share practical strategies and tools to better our workplaces.

The panel discussion will be followed by a Q&A session to allow participants a better understanding of how the ombuds can support employees and management.


  • Sonya-Kim St-Julien, Ombud, Informal Resolution Services, Justice Canada
  • Michel Nasrallah, Ombud and Executive Director, Integrity, Resolution and Ethics Programs, Health Canada
  • Manda Noble-Green, Ombud, Public Safety Canada
  • Alexandre St-Jean, Ombud, Shared Services Canada


Susie Roussel, Special Advisor to the Ombud, Public Services and Procurement Canada


An Answer to Rex Murphy's Questions on Racism In Canada by Deputy Minister Daniel Quan-Watson

In this powerful video testimony, Deputy Minister Daniel Quan-Watson shares his personal experiences of racism, including as a public servant representing Canada on the world stage.

Anti-Racism Learning Series

Access tools, job aids, courses, workshops and events on topics such as anti-Black racism, unconscious bias, disaggregated data, mental health and the challenges faced by visible minorities in the public service.

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